Pausa Production House Privacy Policy
Pausa Production House Ltd. (Company No. 516819034) (“the Company”) welcomes your choice to browse the website it operates at: www.pausa-art.com (“the Website”). The Company operates in accordance with the provisions of the Privacy Protection Law, 5741–1981 (“the Law”) and its regulations, including Amendment 13 to the Law.
On the Website, you can find extensive information about the services provided by the Company, including, among other things, the types of services offered, a work gallery, articles, a blog, and the option to leave details for contact with the Website, and more.
This Privacy Policy constitutes an integral part of the Website’s Terms and Conditions and Terms of Use and covers how we use, handle, process, and store the information we collect.
This Privacy Policy shall apply to any information provided by you through the Website and/or in any case where you contact the Company to receive a service, and in any case where you leave details via this page or in any case where you leave us details about yourself through any of our contact means, including email, phone, WhatsApp, text message, etc.
The Website respects the privacy of customers and users of the Website and attaches great importance to its protection. Use of the Website and the services offered constitutes consent to this Privacy Policy.
The terms in this Privacy Policy refer equally to both genders, and the use of the feminine and/or masculine form is for convenience only.
- Consent to Information Collection on the Website:
1.1. When leaving details on the Website, including for the purpose of receiving services, contacting us, and/or any other purpose, the purchaser will be asked to provide certain details and information. The information you provide when registering and/or using the Website is collected and stored in the Website/Company’s databases and will be processed in accordance with the provisions of this policy.
1.2. It is clarified that there is no legal obligation to provide the information, but without providing it, it will not be possible to use part of the Website and/or Company’s services and/or contact the Website’s representatives.
1.3. If you do not agree to this Privacy Policy, you are requested not to use the Website.
- Information Collected on the Website:
The information collected by the Website/Company is:
2.1. Personally Identifiable Information: Full name, email address, address, telephone number, company name, company registration number, details about the user’s inquiry, and so on.
2.2. Technical Information and Automatic Collection: IP addresses, browser type, operating system, screen resolution, device type, connection data, “Cookies” data, actions on the Website and viewed Website pages, duration on each page, clicks on buttons / links / forms, navigation path and scrolling, and searches performed on the Website, browsing times and entry to the Website, method of browsing and the tool you use for browsing, details about your internet service provider, and the addresses of the websites from which you came.
2.3. Additional Information: Other information proactively provided by you during registration/service provision, promotions, surveys, feedback and/or product ratings or customer service inquiries, including the content of correspondence and/or recorded calls and/or additional information that may be required for the purpose of providing the services.
2.4. The information provided during registration and the information collected by the Website as stated in section 2 above will together be referred to as: “The Information Collected on the Website”.
- Purposes of Using the Information Collected on the Website:
The Website and/or anyone acting on its behalf may use the Information Collected on the Website for the following purposes:
3.1. Provision of Services: In order to provide you with the information / service you requested, including, among other things:
3.1.1. Processing Orders: Performing service orders, project management, scheduling/timeline setting, confirmation of information receipt, data verification, payment processing or credit, and so on.
3.1.2. Service Providers: Contacting service providers/third parties who assist and/or participate in the provision of services (producer, director, photographer, crew members, freelancers, and so on).
3.1.3. Sending Operational Information: Order/meeting confirmations, invoices, receipts, or any accompanying document for the ordered service.
3.2. Customer Service and Support: Contacting, order verification, answering questions, fixing faults and problems, handling inquiries, providing data to the user regarding the Website or service, and so on.
3.3. Analysis and Service Improvement: In order to adapt the Website services to the customer’s preferences, we may conduct customer surveys, user research, marketing research, data analysis, ratings, and so on.
3.4. Advertisements and Marketing: We will use the information to tailor advertisements and commercial information according to your personal preferences, including providing and/or offering you additional services, sending coupons, messages, updates, promotions, discounts, and more.
It is clarified that sending advertisements via direct mail is subject to receiving the customer’s consent and providing an option for removal, as required by law and subject to the provisions of Section 7 of the Website’s Terms and Conditions regarding authorization for direct mailing.
3.5. Proper Operation of the Website: Website maintenance, data provision, Website updates.
3.6. Compliance with Legal and Regulatory Requirements: In order to comply with the requirement of any law and/or regulation, including the requirement of any governmental authority and/or any action that the Website and/or anyone acting on its behalf is required by law to perform, whether due to the nature of the services provided by the Website or generally.
For example: storing documents, documenting transactions and inquiries, and how they were handled.
3.7. Fraud Prevention and Information Security: Processing, reviewing, sampling, and managing the Information Collected on the Website in order to identify and prevent fraud and misuse of the Website, the information, and/or the services provided and sold by the Website.
3.8. Legal Proceedings and Defenses: Use of the Information Collected on the Website in order to protect the legal and proprietary rights of the Website and/or anyone acting on its behalf in connection with this Website and the services provided and/or sold by it.
- Transfer of Information Collected on the Website to Third Parties:
4.1. The Website and/or anyone acting on its behalf shall not disclose and/or sell any Information Collected on the Website to any third party whatsoever, except to those on its behalf and/or various service providers in which you expressed interest, to whom they provide the Information Collected on the Website and solely for the purpose of providing service, and who are also obligated to fully protect the confidentiality of the Information Collected on the Website.
4.2. However, the Website and/or anyone acting on its behalf will be allowed to transfer Information Collected on the Website to third parties in any of the following cases:
4.2.1. Your prior written consent has been given;
4.2.2. The Website and/or anyone acting on its behalf are required by law to transfer the said information, for example, by virtue of a court order;
4.2.3. In order to protect the legal and proprietary rights of the Website and/or anyone acting on its behalf in connection with the Website, its operation, and its use;
4.2.4. In the event of a legal dispute between you and the Website and/or anyone acting on its behalf that requires the disclosure of details;
4.2.5. If you violate the provisions of the Privacy Policy and/or the Website’s Terms and Conditions, or if you perform actions through the Website or in any connection with the Website that are contrary or appear to be contrary to the law, or any attempt to perform such actions;
4.2.6. In any case where the Website believes that the disclosure of the collected information is necessary to prevent serious harm to the user’s body or property or to the body or property of a third party;
4.2.7. If the Website is merged into the activity of another entity or if the Website is transferred to the ownership of another corporation, the existing information on the Website may be transferred to the new corporation, but only in the event that the corporation commits to maintaining this Privacy Policy;
4.2.8. To accumulate information about customers and/or users and to improve customer service. After that, the Website may share such information with potential marketing partners and advertisers.
4.3. Without detracting from the generality of the above, the Information Collected on the Website may be shared, among others, with business partners, service providers who provide the Website and/or the Company with technological, marketing, legal, or operational services, which may change from time to time according to the needs of the Website and the Company, including, among others:
4.3.1. Software providers, cloud services, information storage servers, CRM and accounting systems;
4.3.2. “Plando” – customer and project management system;
4.3.3. “ClickUp” – project management system;
4.3.4. Google Drive – information storage system;
4.3.5. Advertising, digital providers (e.g.: Google, Meta, Taboola, Pixel, AdSense, Doubleclick);
4.3.6. Accountant who provides accounting services to the Company;
4.3.7. Clearing systems, invoice management systems, cash registers, and credit (each such party is obligated to maintain information security in accordance with the law);
4.3.8. Message and advertisement mailing management systems – “Shelach Messar”;
4.3.9. Companies and/or service providers for website management and maintenance.
4.3.10. Companies and/or service providers for advertising, promotion, and digital marketing, including, among others, sponsored marketing, website promotion, content creation, and so on.
4.3.11. Direct mail, advertising, and campaign management through changing third-party companies;
4.3.12. For statistical purposes – We provide personal information such as the total number of visitors to this Website and to every page of the Website, as well as the domain names of the internet service providers of the visitors to the Website, to entities and companies we trust, so that they process the information for us according to the Website’s instructions and in a manner consistent with the Website’s Terms and Conditions, this Privacy Policy, and the Company’s procedures. Generally, and unless prior consent has been given for the disclosure of personal information, information transferred for statistical purposes does not include identifying details;
4.3.13. The mentioned service providers and business partners are granted access to all or part of your information, and they may use “Cookies” or other collection technology.
4.3.14. Others: Law enforcement authorities, governmental authorities, and/or regulatory bodies.
4.4. The Information Collected on the Website is stored on our storage servers, which may be located in Israel or outside of Israel. You hereby confirm that by browsing the Website and/or providing data, this constitutes your consent that the information you provide will be stored by us in the aforementioned storage locations.
4.5. The mentioned service providers and business partners are granted access to all or part of your information, and they may use “Cookies” or other collection technology.
4.6. External Payments and Clearing – The payment process on the Website is carried out through an external provider (credit card and/or clearing company). When making a payment, the user is transferred to the provider’s website to enter credit card details. The Website and/or the Company do not store or are exposed to your credit card details. For more information, see the relevant clearing provider’s privacy policy.
- Use of Cookie Files and Tracking Tools
5.1. The Website uses Cookies or similar tracking technologies (“Cookies” and/or “Agreements”) for the purpose of routine and proper operation, data and information security, collection of statistical data about the use of the services, decision-making regarding your profile and/or activity, details verification and identification, fraud and scam prevention, improving the user experience, adapting content and services to your preferences, characterizing suitable products, adapting relevant advertisements and content, all for statistical, research, marketing, service, and commercial purposes, as well as for information security needs.
5.2. Among other things, Cookies may allow the storage of information about you, information about your duration on the page, monitoring your browsing habits and activity, data and details of your internet provider, information about your IP address, your geographic location data, and more.
5.3. Some Cookies will expire upon the end of browsing and closing the browser, while others will be stored in the memory of the computer (or device) you used. We want to inform you that by changing the settings in the internet browser you are using, you can determine and configure which types of “Cookies” will be activated during your use, and you can also choose to delete or completely stop their use. It is important to clarify that blocking all “Cookies” may have a negative impact on the convenience of your use of the Website and may even block the possibility of using the Website.
- Information Storage and Security:
6.1. The Website takes substantial steps to help protect the security of the users’ personal data and the Information Collected on the Website. The Website makes efforts to collect and secure the information in accordance with the Privacy Policy and the laws and regulations applicable in the State of Israel.
6.2. For this purpose, the Website and/or the Company implement technological and organizational measures to secure the Information Collected on the Website, including, among others, anti-virus, identification and verification means, information encryption (as required), control mechanisms, and permissions policy, while restricting unauthorized access to the information collected on the Website, and so on.
6.3. The Information Collected on the Website and information proactively provided by the customer, including leads, preferences, contracts, inquiries, calls, and any other information transferred between the Company and the customer, are stored on the Website under a secure VPS server at a third-party company and/or on the Company’s storage servers.
6.4. Below are details of the security actions performed to secure access and information on the Website:
6.5.1. Automatic blocking of any entity that is not authorized to access the Website’s management system;
6.5.2. Automatic blocking of a list of common hackers and bots;
6.5.3. Automatic blocking during intrusion and flooding attempts of the Website and the management system;
6.5.4. Changing the default address of the management system to an address known only to the Website owner and those on their behalf;
6.5.5. Granting full management authorization only to the Website owner and those on their behalf – using strong passwords only and two-step verification when logging into the management system;
6.5.6. Preventing access to the Website code, the database, unauthorized file uploads, and plugin installation to anyone other than the Website builder and the promotion company;
6.5.7. Ongoing monitoring of file changes and immediate updates to the Website builder on any critical change on the Website for real-time handling.
6.5. Below are details of the security actions performed to secure the information on the Company’s servers:
6.5.8. Automatic blocking of any entity not located in Israel from accessing the storage server, the Website’s management system, and the Website registration page;
6.5.9. Automatic blocking of system files and sensitive files;
6.5.10. Automatic blocking of a list of common hackers and bots, with an emphasis on hostile countries;
6.5.11. 24/7 monitoring of intrusion and flooding attempts by hackers / bots on the server and the websites stored on it, blocking, and handling as necessary;
6.6. It is important to remember that it is impossible to guarantee one hundred percent protection against hostile and determined activity by foreign entities, and therefore these actions do not provide absolute certainty, and the Website does not guarantee that the services on the Website will be completely immune from unauthorized access to the information collected therein, but it undertakes to do everything in its power to protect and secure the information.
- Right of Access to Information Collected on the Website:
7.1. In accordance with the Privacy Protection Law, 5741-1981 (“the Law”), users have the right to request access to the personal data and information that the Website collects about them, as detailed below.
7.2. Right to Review Information (Section 13 of the Privacy Protection Law, 5741-1981)
7.2.1. Every person is entitled to review, personally or through a representative authorized in writing, or through their guardian, the information pertaining to them and held in the Company’s databases.
7.2.2. A person wishing to review such information may contact us with a written request to the email address detailed at the bottom of the Privacy Policy.
7.2.3. The Company will make the information available for review by the applicant within the time period stipulated by law and will act in accordance with its provisions.
7.3. Right to Correct or Delete Information (Section 14 of the Privacy Protection Law, 5741-1981)
7.3.1. If a person finds that the information relating to them in the Company’s databases is incorrect, incomplete, unclear, or outdated – they may contact the Company with a request to correct or delete the information.
7.3.2. The Company will examine the request and respond to the applicant in accordance with the provisions of the Law. If the request is denied, the applicant may appeal this decision in the manner and within the timelines prescribed by law.
7.3.3. Inquiries regarding this matter can be submitted to the email address detailed at the bottom of the Privacy Policy.
7.4. You can unsubscribe from receiving direct mail at any time by clicking the “Remove” button in any mailing that is sent and/or by sending a message to the mobile/email that will appear in the message.
7.5. A request as mentioned above should be sent to the Website using the contact details provided at the end of the Privacy Policy.
7.6. If you contact us, we will make every effort to allow you to exercise your rights in accordance with the law, including the right to review, correction, and deletion of information about you, but without prejudice to the foregoing, we will be allowed not to provide you with information if the circumstances stipulated in the law that allow us not to provide information are met.
- Changes to the Privacy Policy:
8.1. The Website reserves the right to change this Privacy Policy at any time and without prior notice, and these changes will take effect immediately upon their inclusion in the Privacy Policy.
8.2. In the event of a material change to the Privacy Policy, the Website will notify users by posting a prominent notice on the Website. In the event that the Website seeks to apply this material change to information already collected on the Website, a notice will be sent to the user to request their consent.
8.3. The Website recommends that users review this Privacy Policy from time to time to receive information on how the Website protects their information.
- Contact Us:
9.1. The Website adheres to the provisions of the Law and respects the right to privacy of the Website’s users and others. If you believe that your privacy has been violated in any way, please contact us using the details below, and we will endeavor to address your inquiry as soon as possible. Inquiries as mentioned above can be submitted through the following means:
Address: Kfar Haruv, Golan Heights, 1293200;
Phone: 054-2212271;
Email: info@pausa-art.com.
Last update: October 2025.